---
title: "Contact and Support · Loomix"
description: "Questions about Loomix, help setting up a product, or support for your store. A real person replies."
canonical_url: "https://getloomix.com/contact"
meta:
  "og:description": "Questions about Loomix, help setting up a product, or support for your store. A real person replies."
  "og:title": "Contact and Support · Loomix"
---

> Index of every page on this site: [llms.txt](https://getloomix.com/llms.txt)

# Talk to the people who build Loomix.

Questions before you install, help with a product, or support for your store.

## Quick contacts

- [Email ushello@getloomix.com](mailto:hello@getloomix.com)
- [Shopify App StoreLoomix Product Configurator](https://apps.shopify.com/loomix-product-configurator)
- [Try the live demoClassic template](https://loomix-app-demo.myshopify.com/products/classic-template)

## Frequently asked questions

<details>

<summary>How fast do you reply?

</summary>

Usually within one business day.

</details>

<details>

<summary>Will Loomix work for my product?

</summary>

Send us a link to the product and tell us which options change the price. We’ll tell you straight if Loomix fits, and which plan you need.

</details>

<details>

<summary>Where do I get help inside the app?

</summary>

Open Loomix in your Shopify admin and use the Contact Us page, or email us from here.

</details>

<details>

<summary>I want to remove Loomix data before uninstalling.

</summary>

Email us with your store URL and we’ll walk you through it.

</details>

```json
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```

## Sitemap

See the full [sitemap](https://getloomix.com/sitemap.md) for all pages.